Return & Refund Policy
Return & Refund Policy
We want you to love what you ordered. If something's not right, here's how returns work:
Return window: 30 days from the delivery date.
Eligibility: Items must be unused and in their original condition/packaging to qualify for a return.
Damaged or defective items: If your item arrives damaged or defective, contact us within 7 days of delivery with a photo, and we'll cover the cost of a replacement or refund — no return shipping required on your end.
Change of mind: If you simply changed your mind, you're welcome to return the item within the 30-day window, but return shipping costs are the customer's responsibility.
Refunds: Once we receive and inspect your return, refunds are processed within 5-7 business days back to your original payment method.
Questions before you return something? Email us at hello@trendpickshq.store — we're happy to help figure out the best option.